Here’s How to Deal with QuickBooks Error 12031

 QuickBooks has numerous features to be discussed, but it's also full of glitches. Similarly, you may face QuickBooks Error 12031 that displays up while you try to download payroll updates. We can easily resolve it by undergoing some of the guidelines instructed by Intuit itself.


If you want an instant resolution of QuickBooks Payroll Update Error 12031, call us at +1(800) 314-0226 and discuss your issue with QB ProAdvisor.

Causes of QuickBooks Error Message 12031

Before knowing the solution, we need to understand what leads to QuickBooks Desktop Update Error 12031. Recognizing the reasons can notify us to take preventive steps in the future to avoid such problems.

  • Faulty Internet Connection- Multiple times your Internet runs on alternative connections, and this hinders software from working properly and drives to QuickBooks Error Code 12031.

  • The Network Timeout- If the internet server is taking too long to respond, it leads to the error.

  • Default Browser: In case Internet Explorer is not set as a default browser, then it may lead to the QuickBooks Error 12031.

Internet or Windows Firewall security settings- Sometimes, the internet or windows firewall security settings may block the connection or pages needed for the software to download an update.

Solutions to Fix QuickBooks Payroll Error 12031

Solution 1:

  • The first move is to open the menu for internet connection setup accessible in QuickBooks

  • Then, click on Internet Properties

  • The user will see different tabs in the internet properties

  • Here, from the available choices, the user needs to choose Advanced Tab

  • Now ensure that the advanced setting matches

  • After this, click on the apply tab

  • Next, click on the OK button and then close the window

  • At last, close QuickBooks and then open it from the beginning and try the payroll update process again.

Solution 2:

If your issue is not fixed after going through the first solution, you can go for the second solution.

  1. In this specific method, the user has to click on the Update Now tab

  2. Select the Reset Update Checkbox and then go to the Get Updates option in case the application update doesn’t run, then the below steps should be followed:

  3. Here you need to check the Internet Connection

  4. Now check to Configure the Internet Security and then Personal firewall applications for QuickBooks updates

  5. Finally, start Microsoft windows in safe mode and also download it again.

Hopefully, QuickBooks Error 12031 will be no longer after following the above-mentioned steps. If it is still showing on your pc screen while installing payroll updates, call us at +1(800) 314-0226 and get in touch with our expert team.


Location: East Orange, NJ, USA

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